Mobile App Changes Not Downloading To PremiSys Controllers

Updated 3 months ago by Marty

Mobile App Changes Not Downloading To PremiSys Controllers

Example: User inactivates a cardholder’s card and, but the cardholder can still access doors in the PremiSys system until someone manually downloads to a controller.

Note: This issue happens on Windows Server 2012 and up

1. In order to fix this issue, you will need to make sure that all relevant IIS features are installed. This will include every IIS feature except anything FTP server related.

2. The most important feature will be the ones that rely on .Net Framework 3.5 as shown below.

Mobile App Changes...1
  
Mobile App Changes...2

3. To install these features, you can go to Server Manager > Manage > Add Roles and Features. Click Next Three times until you reach roles.

4. At this point make sure that the 3.5 roles under Application Development are checked. Then click Next.

5. At this point make sure that the .Net Framework 3.5 features are checked then click Install.

6. Once you have verified that they have been installed. Restart the computer to fix this issue.


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