​PremiSys System PC Specifications

Please follow the link below for the current PC Specifications. Click here for Current PC Specifications..

Updated 5 months ago by Marty

Considerations When Upgrading PremiSys® from an Unsupported Version

Important Considerations When Upgrading PremiSys® from an Unsupported Version Check list of unsupported versions If you are using PremiSys Mobile, the mobile application for PremiSys and PremiSys Pro…

Updated 2 months ago by Marty

PremiSys® Cardholder Web Client

PremiSys® Cardholder Web Client. (Now available with PremiSys v4.7) The PremiSys Cardholder Web Client provides a fresh, new look and easy-to-use features for cardholder management within PremiSys ac…

Updated 2 months ago by Marty

Not Enough Licenses Remaining when logging into PremiSys

When I log into PremiSys I get a message stating "Not Enough Licenses Remaining" There are two categories of license's in the PremiSys Access Control System. 1. PremiSys Client (Access Control Licens…

Updated 2 years ago by Marty

PDC® IDENTICARD 15 - MONTH LIMITED WARRANTY

Updated 2 years ago by Marty

Offline Controller Troubleshooting Guide

If you see Host Communications Offline, or a Red question mark on your Controller icon, you are dealing with an offline controller. There are a number of reasons a controller might be offline. Follow…

Updated 2 years ago by Marty

Can’t open cardholder record by double clicking in PremiSys

Issue: When double clicking on a cardholder record, the record does not open. You can right click on the record and open with the screen design name or click on the drop down arrow next to the new ca…

Updated 2 years ago by Marty

PREMISYS® ACCESS CONTROL SOFTWARE LICENSE

Updated 2 years ago by Marty

OSDP Requirements for PremiSys

OSDP Requirements for PremiSys What Is OSDP? Open Supervised Device Protocol (OSDP) is an access control communications standard developed by the Security Industry Association (SIA) to improve intero…

Updated 2 years ago by Marty

PremiSys Video Plugin Downloads

PremiSys Video Plugin Downloads. You can download video plugins here. PremiSys Plugins Name Link Comments: American Dynamics https://idcwebstorage1.blob.core.windows.net/pdc-identicard-downloads/Prem…

Updated 2 years ago by Marty

Access Control Card Testing

Access Control Card Testing. How to request access control card testing from PDC IDenticard ®. If you are not a PDC IDenticard authorized partner you you may be subjest to billing for card testing. P…

Updated 2 years ago by Marty

Understanding Data Types

Click here to download PDF..

Updated 2 years ago by James Potts

No power at reader

No Power at the reader. When using a LP-1502(Red 2 Reader Board) or MR-52 S3 ( Red Single Reader Board) you may have no power at the reader port. When the panel is set to 12 volts and you are supplyi…

Updated 1 year ago by Marty

Wiring Specifications PremiSys Hardware

Wiring Specifications. Power to Controller Twisted pair, 18 AWG (0.823 mm2). Ethernet to Host Category 5 or 6 cable RS-485 RS-485 Twisted pair, 22 AWG (0.325 mm2), with overall shield,120 ohm Maximum…

Updated 2 years ago by Marty

PIMs go online and offline when other PIMs are connected.

PIMs go online and offline when other PIMs are connected. There are a few items that can cause multiple PIMs to go on/offline. Verify that each PIM in the communication line have unique address. PIMs…

Updated 2 years ago by Marty

Firmware upgrade failed to Initiate

Firmware upgrade failed to Initiate. When upgrading firmware you may receive the following message. Firmware Upgrade failed to initiate. Solution: Update the firmware on the PremiSys server, the PC t…

Updated 2 years ago by Marty

PremiSys Definitions of Security Roles for User Groups

PremiSys Definitions of Security Roles for User Groups Name of Security Role(by Category) A user assigned to a group with this role can: Administration Backup/Restore Open the Backup Utility and crea…

Updated 2 years ago by Marty

How can I get Support for IDentipass?

How can I get support for IDentipass? As of December 31, 2015 all software and hardware support for IDentipass has been discontinued. The IDentipass family of software and hardware have reached its e…

Updated 2 years ago by Marty

Planning Access Groups in PremiSys

Planning Access Groups in PremiSys. Think about every door entry process you envision for every type of employee, visitor or contractor. Discuss this with your security, facilities and management tea…

Updated 2 years ago by Marty

PremiSys Features / Comparison Chart

PremiSys Features / Comparison Chart. Click here to download PDF file..

Updated 2 years ago by Marty

Comparison Gateway RSI-485 vs. Gateway IP vs. Offline Doors

PremiSys Door Connectivity Options . Click here for Door Connectivity Options PremiSys PDF.. Click here to download PDF file..

Updated 2 years ago by Marty

PremiSys Door Connectivity Options

PremiSys Door Connectivity Options . Click here for Comparison of Gateway RSI-485 vs. Gateway IP vs. Offline Doors PDF.. Click here to download PDF file

Updated 2 years ago by Marty

OEM License Information - Non Compliant PremiSys Hardware

OEM Warning Message I recieve a red warning box in the Premisys monitor screen, warning me the system has non-compliant Premisys Hardware. Starting with PremiSys v2.16a, PremiSys began checking for t…

Updated 2 years ago by Marty

Activating PremiSys Mobile License

Activating PremiSys Mobile License. All licensing activations are done from the Server computer. This is a manual activation process and you must call technical support in order to activate the mobil…

Updated 2 years ago by Marty

PremiSys readme file

Updated 1 day ago by Marty

What ports are used by PremiSys?

What ports are used by PremiSys? WARNING: PremiSys sets exceptions only for Windows® firewalls on the application and/or IIS server. Any other firewalls must be handled separately. The ports listed b…

Updated 1 year ago by Marty

PremiSys Access Control Hardware Manual

PremiSys Access Control Hardware Manual . Click here to download PDF of manual.

Updated 2 years ago by Marty

ENGAGE Site Generation for PremiSys

ENGAGE Site Generation. For an NDE lock to communicate with a PremiSys system, both PremiSys and the lock must be configured with the same site key. This site key is created on the PremiSys system an…

Updated 2 years ago by Marty

Understanding Hardware Status and Device Icons

Understanding Premisys Hardware Status and Device Icons. Click here to download PDF file

Updated 2 years ago by Marty

Activating/ Licensing PremiSys Software

Licensing Premisys Software. You MUST be on the Server Computer to Activate any of the PremiSys Licensing. THE FIRST TIME YOU RUN YOUR PREMISYS™ SOFTWARE You see this window: Click “On-Line Activatio…

Updated 2 years ago by Marty

Photo Recall Border Explanations

Photo Recall Border Explanations. This explains what the color border represents in photo recall. Red border around the photo means access denied. Clicking on the photo will open the record to see mo…

Updated 2 years ago by Marty