How to use the Premisys ID Backup/Restore Utility

Updated 1 month ago by Marty

How to use the Backup/Restore Utility

Follow the steps below to back up your PremiSys™ database.  All cardholder data, security administration groups and users, screen and card designs, etc. will be backed up. You may additionally select to backup your photos. It is recommended to backup the data from the server machine. We also recommend moving the backup to a remote server. If the hard drive on the computer crashes you will have the data saved in a safe location.

Backing up the Premisys Data.
  1. Click Tools in the menu bar.
  2. Click Backup/Restore  The backup restore window opens up.
  3. Verify that the option "Backup" is selected in the operation section at the top of the window.
  4. Verify your selections for the following options:
    1.  Backup Photos and Signature - select this option if you want to backup your photos and signatures. 
    2. Backup Transactions - select this option if you want to back up the system transactions. NOTE Backing up the transactions may take a few minutes to a few hours depending on how many transactions are in the database.
  5. Click the  Browse icon for the destination file field.  The Specify backup filename window opens.
  6. Browse to a directory where you want to save your backup.
  7. Enter a name for the backup in the File name field.
  8. Verify that IDenticard Backup (*.idbak) is selected as the file type
  9. Click "Save."
  10. Click "Backup" to begin backing up your database. When the backup is complete, a message box appears reporting the status of the backup.
  11. Click No to save the log file. You only need to save if it fails.  The log may help with troubleshooting.
  12. Click "Exit" in the IDenticard Database Backup/Restore window. 
Restoring the Premisys Data
Restoring a Premisys .idbak file will overwrite everything in the current Premisys system. Please use caution when restoring data. Always make a sure you have a current backup before restoring data.
  1. Click Tools in the menu bar.
  2. Click Backup/Restore The backup restore window opens up.
  3. Select the "Restore" option.
  4. Click the browse option. The select file window opens up.
  5. Browse to you .idbak file you would like to restore. 
  6. Click the "Restore" option to begin restoring the data. Click the "Exit" option if you want to cancel and not restore data. 
  7. A window will pop up asking if you are sure you want to restore? All current data will be replaced. Click yes.
  8. The data will restore and you will see the green progress bar as the data restores.
  9. You do not need to save the log file unless the restore fails. The log may help with troubleshooting.
  10. The Server locations window opens up. Make sure you have the computer name of the server in the IDenticard Windows Service, and the IIS Server. Click the Update Server Settings box. ( This box is to change the server name in the database if the backup came from a different computer.
  11. A confirmation window will pop up asking if you are sure. Select Yes.
  12. You will get confirmation the changes were successful. Click OK
  13. Click OK on the Server locations window, and click Exit on the Backup utility window.
  14. The Premisys data is now restored back to the system.
Backup and Restore Video

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