How to Upgrade Premisys ID software

Updated 1 week ago by Marty

Upgrading Premisys Software

Note: Before upgrading your software we highly recommend making a backup of the software. If the upgrade fails it could corrupt data.
  1. Instructions for Upgrading PremiSys™  Software

    Performing a backup in PremiSys

    1.    Open the PremiSys software.
    2.    Click on Tools in the menu bar.
    3.    Click on Backup/Restore - (The backup utility window opens up.)
    4.    Make sure the Backup radio button is selected under operation. Make sure both Backup Photos and Signatures box and Backup Transactions box are checked.
    5.    Click Browse - (The Specify Backup Filename window opens up) Browse to the file location where you would like to save the backup.  
    6.    Enter a name for the backup in the File name field, and click save.
    7.    Click Backup - You will see the green progress bar as the backup is being created.
    8.    The “Backup Complete” window opens up asking if you would like to save the log file. Click no. You do not need to save the log file.
    9. Click the X in the upper right-hand to close the Backup Utility window. The backup process is now complete.
    Click here for more detailed instructions on how to back up.

    Performing an Upgrade of the PremiSys™ Server software

    Please note: You will run the upgrade on the PremiSys™ server computer. You must be logged in with a Windows Administrator account.
    1. Extract / Unzip the software.
    Right-click on the software package and select “Extract All.”


    Please Note: You will need to be logged on as a  Windows Administrator in order to run this setup package.

    3. The setup wizard will start. You should see Upgrade Mode in the title bar. Click Next.



        If a window opens asking for Database Credentials continue to step 7.

    You must use a SQL System Administrator account or equivalent. Do not use windows authentication or an account that does not have SA access.




    Performing an Upgrade of the PremiSys Client Software

    Please note: You must be logged in with a Windows Administrator account in order to install software.
    Workstations where the PremiSys™ Client(s) are installed you, are going to run a client only upgrade.
    1. Extract / Unzip the software.
    Right-click on the software package and select Extract All…


    Please Note: You will need to be logged on as a  Windows Administrator in order to run this setup package.







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