Activating PremiSys Mobile License

Activating PremiSys Mobile License

All license activations are done from the Server computer. You may activate online or manual activation if you do not have internet access, or are blocked from the licensing server. In the manual activation process, you are required to call technical support in order to activate the mobile licenses.  Please call 1-800-233-0298 between 8:30 am to 7:00 pm EST.

Online Activation Instructions

  1. After the purchase of PremiSys mobile client license(s), you will follow the steps below to activate the mobile license(s).
  2. Login to PremiSys with an Admin account, Open Help > License Upgrade from the Main menu in PremiSys ID.
  3. 3.) The License Management window opens to the “PremiSys” tabbed page. You can ignore what appears on that page. Click the “Mobile” tab to open the page shown below. Click the Add number of device license(s) radio button. Click Add
  4. The Online Registration window pops open. Enter The license ID and password that were emailed to you and click OK.
  1. After the license has been activated you will be required to restart the IDenticard Windows Service. Click OK and restart the IDenticard Windows Service.
  1. Goto Tasks - Manage Mobile Devices. Confirm the mobile licenses have been added by checking the Licenses at the bottom of the Manage Mobile Apps Window.

Manual Activation Instructions

1.) After you purchase your mobile client licenses, contact IDenticard Tech Support at 800-220-8096. Then follow the steps below to get challenge codes you must give Tech Support so that they can assign a key for your system. Remember that you cannot license and use PremiSys ID Mobile when running PremiSys ID in Demo mode – you must activate PremiSys ID first.

2.) Login to PremiSys with an Admin account, Open Help > License Upgrade from the Main menu in PremiSys ID.

3.) The License Management window opens to the “PremiSys” tabbed page. You can ignore what appears on that page. Click the “Mobile” tab to open the page shown below. Click the Add number of device license(s).

  1. The License Management window opens to the “PremiSys” tabbed page. You can ignore what appears on that page. Click the “Mobile” tab to open the page shown below. The callouts in this illustration guide you through what you see and what you should do in this window.
  2. If you try online it will time out if you can not connect and ask if you would like to activate manually. Click the "Upgrade" button in the License Management window. The License Upgrade window opens and displays numbers in the Code 1 and Code 2 fields.
  3. Tell the IDenticard Tech Support Representative the numbers that appear in the Code 1 and Code 2 fields. The
    Tech Support Rep will then give you a code to enter into the Reg Key 1 field and or Reg Key 2.
  4. Enter this code into the Reg Key 1 field. If no code is given for Reg Key 2 use a zero.
  5. Click "OK" to finish the process.
  6. Wait for the License Management screen to reappear. When it does, all the purchased Mobile licenses are
    activated in your PremiSys ID system.
  7. Click the red “X” in the License Management window to close it.


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